This privacy policy (“Policy”) sets out how we, Civil Mafia LLC dba Simple People (“Simple People” or “we”), makers of the SimplePeople.Life (the “Site”), use and protect the personal information of people who access or use the Site. We will refer to the Site as the “Service.”
This Policy applies to anyone who accesses the Service. By visiting the Site and/or using Service, you acknowledge that the collection, use, and sharing of your information will take place as described in this Policy. When we use the phrase “Personal Information” in this Policy, we mean information about an individual that (either by itself or when combined with information from other available sources) allows that individual to be identified, including but not limited to, the individual’s name, telephone number, or e-mail address.
We value your privacy, and the vision of SimplePeople is to provide a safe platform to support users on their health and wellness journeys. Accordingly, we make a concerted effort to minimize and, to the extent possible, eliminate the disclosure of Personal Information during your use of the Service.
1. What We Collect
We collect information about you as described below. We use this information to provide and enhance your experience with our Service.
Information You Provide to Us
By visiting and interacting with the Service, you may provide us with information about yourself, including without limitation Personal Information, as described below:
- Should you choose to fill out a contact form, you will provide us with your first and last name, country, email address, and cell phone number.
- If you contact Simple People for customer service or support, we will collect any Personal Information you may share with us to be used only for the purposes of researching and resolving the issue and communicating with you about your request.
Information We Collect Via Your Access to or Use of the Service
We or our Service Providers may automatically log information about you, your computer or mobile device, and activity occurring on or through the Services. The information we may automatically collect about you may include Personal Information about you and your browser or device, which may include your IP address, geolocation data, device identification, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. This information helps us to improve our Site and to deliver better and more personalized Services, including by enabling us to recognize you when you return to our Services, and to store information about your preferences, allowing us to customize our Services according to your individual interests. We also use this information for marketing purposes, including to help us show relevant advertising to you more effectively, both on and off our Services and to measure the performance of such ads.
On our Site, this information is collected using cookies. We use two types of cookies: persistent cookies and session cookies. A persistent cookie lasts beyond the current session and is used for many purposes, such as recognizing you as an existing user, so it’s easier to return to our Site and interact with our Services without signing in again. Session cookies last only as long as the session (usually the current visit to a website or a browser session). We may also use browser web storage, web beacons, tracking technologies (such as mobile advertising IDs and tags), and similar technologies, and our emails may also contain web beacons to determine whether users open or act on our communications. These technologies are small data files that we transfer to your browser or device that allows us to provide and enhance our Services. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of these technologies, but this may prevent you from taking advantage of some of our features.
In addition, we may use analytics Service Providers, including Google Analytics and lotame.com, to collect information regarding your visits to our Services, such as your behavior on our Services, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. For more information about Google Analytics, see https://www.google.com/policies/privacy/partners/. For more information about the Lotame Privacy Policy, please see https://www.lotame.com/privacy/?tab=2. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
Tracking and California Do Not Track Disclosures
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. At this time, we do not have a system to respond to Do-Not-Track or similar signals from web browsers. To find out more about “Do Not Track”, please visit https://www.allaboutdnt.com.
2. How We Use Your Personal Information
We use the information that we have about you to operate, provide, support, personalize, and make our Service more relevant and useful to you and others.
We may use your Personal Information for ad targeting, but will not sell your data to third parties. We store and use the Personal Information we need to operate and enhance the Service. Our storage servers are located in the United States. In particular, we may use the Personal Information we collect from and about you to:
- Operate, maintain, and improve the Service;
- Analyze usage and trends and personalize and improve the Service and your experience using the Service;
- Respond to your comments and questions and provide customer service and support;
- Send transactional information about your Account and the Service, including confirmations, technical notices, updates, security alerts, updates regarding our policies and support and administrative messages;
- Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and
- Provide and deliver products and services that you request.
- Provide information about products or services about which you may be interested based on your preferences; and
- If requested by you, provide your contact information to a Service Provider.
3. How We Share Personal Information
We may share the Personal Information we collect from and about you (1) with practitioners, according to which features of the Service in which you choose to participate and consistent with our Terms of Use; (2) for legal, protection, and safety purposes; (3) to comply with laws and in response to lawful requests and legal processes; (4) to protect the rights and property of Simple People, our agents, customers, and others, including by enforcing our agreements, policies, and Terms and Use; and (5) with those who need it to do work for us (our Service Providers, as defined below).
For example, we may share your Personal Information with the following persons or entities:
- Other users of our Service with whom you choose to communicate, including but not limited to practitioners with whom you engage, will be given the Content, including any Personal Information appearing in such Content, that you choose to share with them. These other users may be located anywhere in the world. Note that by entering into the Terms of Use and choosing to communicate with such other users of the Service, you are instructing us, as part of our contract with you, to transfer your Personal Information, on your behalf, to those users in accordance with this Privacy Policy.
- We contract with certain third parties to provide some of our Service (“Service Providers”). Service Providers will have access to your Personal Information needed to perform their business functions, but may not use or share that Personal Information for purposes outside the scope of their functions related to the Service.
- If Simple People or substantially all of our assets are acquired by a third party, Personal Information held by us about our users will be one of the transferred assets. Such third party will be required to treat that Personal Information in a manner consistent with this Policy.
4. Children’s Privacy
We do not direct the Service to, nor do we knowingly collect any Personal Information from children under 18. Children under 18 are not eligible to use the Service. If we learn that a User is under 18 years of age, we will take steps to remove that User’s Personal Information from our databases and to prevent that User from utilizing the Service.
5. Links to Other Sites
The Service may contain links to other third-party websites or applications. Any information you provide on those sites is subject to that third party’s privacy policy. Our Policy does not apply to such sites, and we are not responsible for the privacy and security practices and policies of those third-party sites or applications.
6. Security
We are committed to protecting the security of your Personal Information. We have taken certain physical, administrative, and technical steps to help safeguard the information we collect from and about you. While we take steps to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
7. California Consumer Privacy Act as amended by the California Privacy Rights Act/Proposition 24 (CCPA); General Data Protection Regulation and UK General Data Protection Regulation (collectively, GDPR)
The CCPA and GDPR provide rights to certain individuals located in California and the European Union. We apply these rights to all of our users. You can contact us about these rights at [email protected].
CCPA
We do not disclose Personal Information beyond what is described in this Policy. All our users, including those in California, have the following rights.
- Right to access: You have the right to know and see what data we have collected about you over the past 12 months including:
- categories of personal information we have collected about you;
- categories of sources from which the personal information is collected;
- the business or commercial purpose for collecting your personal information;
- the categories of third parties to whom we have disclosed your personal information; and
- the specific pieces of personal information we have collected about you.
- Right to deletion: You have the right to request that we delete in certain circumstances the personal information we have collected from you.
- Right to correction: You have the right to request that we correct the personal information we have collected about you if inaccurate.
- Right not to be discriminated against: You have the right not to be discriminated against for exercising any of these rights.
Opt-out rights. We do not sell or share your Personal Information for purposes of CCPA, so we don’t have an opt out.
To request access to or deletion of your Personal Information, or to exercise any other data rights under the CCPA, please contact us at [email protected].
GDPR
We, Simple People, are the data controller of your Personal Information. Our contact information can be found at the end of this Policy.
We also have an appointed Data Protection Officer, who can be contacted at [email protected].
All our users, including those in the European Economic Area (EEA), have the following rights, about which you can contact us at [email protected].
- Right to access: the right to request certain information about, access to and copies of the Personal Information about you that we are holding;
- Right to request that we rectify, limit, cease processing or erase information we hold about you in certain circumstances;
- Right to data portability: the right to request that we return any information you have provided in a structured, commonly used, and machine-readable format, or that we send it directly to another company, where technically feasible;
- Right to object: the right to object to our use of your Personal Information including where we use it for our legitimate interests or, if applicable, for marketing purposes; and
- Right to lodge a complaint about us to a supervisory body in your country of work or residence (for instance, the Information Commissioner’s Office in the UK).
Legal Basis for Processing
We process your Personal Information on the ground that such processing is necessary to further our legitimate interests (including: (1) providing a safe, effective and innovative Service to our users; and (2) to detect, prevent or otherwise address fraud or security issues in respect of our provision of the Service and violations of our Terms of Use, unless those interests are overridden by your interest or fundamental rights and freedoms that require protections of Personal Information.
We also process your Personal Information where it is necessary on the basis of performing under our contract with you in accordance with our Terms of Use, or in order to create a contract with you.
Automated decision making: We do not make any decisions by automatic means.
Recipients of Personal Information and transfers to third countries: as set out above, we may share your Personal Information with certain users and third party Service Providers in the United States, and such transfers are subject to appropriate safeguards.
8. Retention
We will keep your Personal Information only for so long as is necessary to fulfill the purposes outlined in this Policy, unless the law requires us to keep it for a longer period. In particular, we will retain your Personal Information as long as you remain subscribed to our Website. We will retain the Content you submit to the Service for the duration of such conversation.
If you do not log in to the Service for a period of one year, we will consider your Account inactive and we will delete your Account.
You may request deletion of the Content you have submitted to the Service without deleting your Account by making a request for deletion/erasure to customer support or by emailing us at [email protected].
9. Contact Information
We welcome your comments or questions about this Policy. You may contact us at [email protected].
10. Changes to Privacy Policy
We may modify this Policy from time to time. If we make any changes, we will change the Last Updated date below. We also may provide additional notice, as applicable, depending on the type of change. If you object to any changes, you may stop using the Service. Your continued use of the Service after we publish or otherwise provide notice about our changes to the Policy means that you have read and understood the updated Policy.
Last Updated and Effect on January 27, 2025.